This orientation contains important information to help our residents understand the key aspects of the maintenance process.

Please see your Welcome Home Maintenance Orientation for a detailed view of your responsibilities as a Hudson Homes resident.

How to Place a Maintenance Request

Regular priority home maintenance requests should be placed by logging into your Resident Portal and following the instructions provided. You must use the form in your portal to create a maintenance request for non-emergency items.

An emergency maintenance issue is one that is dangerous, hazardous, or could cause damage to the property or your personal wellbeing without immediate attention. If there is a life-threatening event, please call 911 immediately, then contact your maintenance provider. See this resource for Maintenance Emergency information.

Please do not place multiple requests for the same maintenance issue. This slows our teams and processes down and prevents us from being able to quickly help you.

Once you've placed a request online, if you still have maintenance-related questions, please call the phone number listed in your resident portal to reach your maintenance team.

6 results in topic "Home Maintenance"

Welcome Home Maintenance Orientation

Maintenance Orientation

Resident Responsibilities

Home Maintenance

Maintenance Emergency

Current Residents

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